REGISTRATION OPENS FRIDAY, AUGUST 1 AT 7:00 AM!
Facilitated by: Lindsay Lapaquette, M.Sc.(A)
Leading a team and working with families means navigating all kinds of tricky conversations. Whether delivering difficult news, managing team tension, or responding to a parent’s concern, many professionals avoid these moments entirely or rush right through them.
But what if you could approach tough conversations with greater confidence and clarity? What would it be like if everyone in your organization felt safe engaging in honest and sometimes uncomfortable conversations?
In this session, you’ll learn to tackle difficult topics head-on: how to be willing to hear what needs to be heard, to manage reactions and to start saying what needs to be said. You’ll gain the tools to be intentional in your courageous conversations and show up with both empathy and purpose.
Learning Outcomes:
Learn simple strategies to stay grounded and open when tensions rise.
Learn the art of balancing your perspective with that of others to solve problems collaboratively.
Explore a 3-step approach to navigating uncomfortable conversations with ease.
Identify the root cause of resistance and what you can do to move towards more collaboration.
This session is designed for professionals in a leadership role within their organization.
Pedagogical Focuses: Leadership
Standards of Practice: Standard I: Caring and Responsive Relationships, Standard IV: Professionalism and Leadership, Standard V: Professional Boundaries, Dual Relationships and Conflicts of Interest
Lindsay Lapaquette, M.Sc.(A), helps managers communicate authentically to engage their teams without burning out.
A former speech-language pathologist and expert in communication neuroscience and human behavior, she has been training and supporting teams in early childhood, education, and social services for over 20 years.
Driven by an insatiable thirst for learning, Lindsay integrates into her approach a broad range of experience in emotional regulation, conflict de-escalation, cultural competence, mindfulness, and nonviolent communication.
Her work with Indigenous clients and her experience as a disabled mother of two disabled children have led her to constantly question her own biases and cultivate deep listening to others.
Known for her grounded presence and ability to make complex ideas accessible, she creates safe spaces that foster honest conversations and profound change, promoting well-being and collaboration.
Thursday, November 13, 2025
9:00 - 11:15 AM
Four Points by Sheraton London
1150 Wellington Rd.,
London, ON, N6E 1M3
Cost
London/Middlesex: Pay What You Can
Elgin/Oxford: $15
Registration closes on Thursday, November 6 at 12:00 PM
* Ticket types are based on the county you WORK in.